The temperature is rising, which can only mean one thing: it's summer! Bookings are up at Hotel Flamingo and the hotel is getting busy. Anna is excited to receive word from King Penguin royalty asking to holiday in their Royal Suite. But there's a lot to get done, and it's not easy to manage the needs of the penguins when there's a heatwave on and a huge ice shortage. Help! Can Anna get Hotel Flamingo back to its usual shining self and have happy guests all round?